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Terms, Conditions, Returns of Online Shopping

These terms and conditions apply to purchases made on this web site from www.gaudions.com.au.

All orders placed through this website are subject to confirmation and acceptance by Gaudion Furniture. All prices are in Australian dollars and include GST.

Orders and delivery

Gaudion Furniture or its agent will deliver the goods you order to the address you specify in your order, within the agreed time frame, subject to their availability. Where the goods are not available, you will be notified of this by Gaudion Furniture as quickly as possible. Anyone at the delivery address who receives the goods will be presumed by Gaudion Furniture to be authorised to receive the goods. You must ensure that a person over that age is available to accept delivery of the goods. If there is no-one at the delivery address or no-one of appropriate age to receive the order, Gaudion Furniture may charge you additional delivery fees. Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged.

Delivery and Shipping

Delivery costs for small items are automatically calculated and charged to your account. Any items marked as bulky or outside the guidelines, will be charged accordingly to size, weight and destination. These deliveries will be made Monday to Friday. 

Returns and Replacements

In the event that an item is flawed or damaged upon delivery please contact us within 48 hours of receiving it to discuss a replacement.  
Email -  info@gaudions.com.au or telephone 03 9939 1967
quoting the receipt number and details of the damage. 
The returned items must be in new, unused, condition and in its original packaging.
We do not exchange for change of mind. 
**Please note custom made orders and special order, fabrics, curtains, wallpapers, pictures, rugs, sale items and furniture cannot be returned or refunded.

Prices and payment

For each online order, you must pay: the applicable price for the relevant goods confirmed by Gaudion Furniture; a message card if desired; and the delivery and handling fee specified on the web site at that time.

Your order and credit card details are safe and secure. All personal and credit card information provided to Gaudion Furniture is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the internet.

At this stage, we can only accept payments using the methods stated in the Orders and Payment section of this web site. We are unable to accept COD charges. Payment must be cleared before the goods are dispatched. Prices and range on this web site may vary from Gaudion Furniture commercial sales pricing.

Your account 

You agree to take responsibility for the safekeeping of your email address. You are liable if your email address is used by an unauthorized person. You agree to release and indemnify Gaudion Furniture in connection with any use (whether authorize or unauthorized) of your email address. Gaudion Furniture may suspend or cancel your account at any time without prior notice.

Pictures

Gaudion Furniture aims to include up-to-date pictures of all of the goods on this web site. We have made every effort to display the true colour of the item, but this may vary due to computer settings, etc. Please contact us if you want to check colour. We recommend you read the labels on the goods carefully before using the goods. 

Privacy

Gaudion Furniture will comply with Gaudion Furniture’s Privacy Statement. Gaudion Furniture will not reveal your personal information to external organisations except for the purposes of fulfilling your order. 

Liability

Any liability of Gaudion Furniture in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Gaudion Furniture be limited to:

  1. in relation to goods, the replacement of the goods or the supply of equivalent goods; and
  2. in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

Changes to terms 

Each order is governed by the terms and conditions current when the order is placed. Gaudion Furniture may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.

Applicable law 

All purchases under this web site and these terms and conditions are subject to the laws of New South Wales, Australia.

Payments

Payment is expected upon collection or in advance of delivery. Identification may be requested when collecting goods. Payment details shall be finalized prior to dispatch unless you have an approved account. Please do not use PO box numbers as your delivery address. 

Telegraphic transfer*
If you wish to make a direct payment please contact us

telephone 03 9939 1967 or info@gaudions.com.au.

*Direct deposits, bank drafts and EFT payments must be cleared funds in our bank account before we will dispatch/release goods. 

Delivery address and contact details

When placing an order with us, where we are to deliver goods to you, we require a physical street address. To assist us in processing your order, please provide your land-line phone number. Delivery is via courier and cannot be to a post office box. Please note that an authorized signatory needs to be at the delivery address to sign for and collect the goods.